THE CHALLENGE TO CHANGE

“Today many people talk about the crisis. But the crisis is not the real problem. The real problem is the fear of change, especially when we have no other option”. - Sada Nam Kaur

During the Second World War when resources were scarce and there was a big demand for goods, the organizations ...

Customer Relations Management (CRM)

“The close relationships that we can develop with our customers will open many doors of opportunity towards a sustainable growth of our business. It is important that we know each one of our customers and prepare specific development plans, we cannot afford to generalize”. - Estuardo Castillo